Thank you for shopping with CB-Store. We aim to provide you with a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we handle order processing, dispatch, and delivery.

1. Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an order confirmation email once your order has been placed and a tracking email once it has been shipped.

2. Shipping Methods & Timelines

Hardware Products:

Standard delivery time: 3–7 business days (depending on your location).

Express delivery (if available) may take 1–3 business days.

Software Products:

Delivered instantly or within 24 hours via email/download link after payment confirmation.

In case of technical delays, please contact our support team for assistance.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

Free shipping may be offered on selected products or orders above a certain amount.

4. Order Tracking

Once your hardware order has been dispatched, you will receive an email or SMS with your tracking number and a link to track your shipment.

5. Delays

While we strive to deliver on time, external factors like courier delays, weather conditions, or public holidays may impact delivery times.
CB-Store will not be liable for delays beyond our control but will assist you in tracking and resolving any shipping issues.

6. International Shipping (If Applicable)

Delivery times for international orders vary based on destination and customs clearance.

Customs duties, import taxes, and other fees are the customer’s responsibility.

7. Damaged Packages

If your package appears damaged upon delivery:

Please take photos and refuse delivery (if possible).

Contact our support team within 48 hours with images for quick resolution.